Service Request Ticket - # 20161

Service Request Information

CONTACT Name Rector, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2007 11:16 AM
Department Social Science Phone 88294
Location Email rectorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030713[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:32:8A


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public

Entered by Date Memo
Brian Witt Apr 09, 2007 12:07 PM
Took care of the toolbar issue.  Also walked him
through a quick tutorial on how to save things
from his email to his computer.
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Audrey Macken Apr 09, 2007 11:17 AM
He is using Internet Explorer and said the 
toolbar at the top, specifically when he is using 
his email, has Google settings, but they used to 
have Microsoft settings. He would like them to 
return to Microsoft settings.
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