Service Request Ticket - # 20169

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2007 02:46 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 09, 2007 06:09 PM 
Renamed the PSAPI.dll to .old (similar to Contribute)
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Christian Mendez Apr 09, 2007 02:46 PM 
****This is an email****
 
I am having problems with Dreamweaver on the 
terminal server. I click on Help and I get an 
error message. I tried using PrintScreen to save 
the error message but it only locked up when I 
tried. I talked to Ron Swartzendruber and he said 
he would request help from Joe Crowe. I cannot go 
any further with my project until I can access 
the Help.
 
Thank you.
 
20030618[Edit Inv]
 
Jan Carlson, Gift Planning and Stewardship 
Assistant
University Advancement - WOU Foundation
Western Oregon University
The Cottage
Monmouth OR 97361
carlsonj@wou.edu
Phone: 503-838-8725
Fax: 503-838-8289
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