Service Request Ticket - # 20170

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2007 03:43 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030387[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 600m, Pentium M-1.4GHz, 14.1 SXGA+, 32MB video
Serial No. 7KQTT31 Location PDR

CPU Pentium M-1.40GHz


OS Unknown Software MS Office Pro 2003 from P0045304 installed as Office XP Pro, DreamWeaver MX 2004 from P0052818 & Adobe Acrobat Pro v9 WIN from P0067126 transferred July 2009 to W#20081109 for Math dept

Wired NIC 00:0B:DB:DE:E2:9A


Wireless NIC 00:04:23:8F:54:32

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 09, 2007 04:37 PM 
I created a general user (math) with admin rights
on both math laptops. They shouldn't have any more
trouble with not being able to login when they
aren't connected to the domain.
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Brad Dougherty Apr 09, 2007 04:12 PM 
Task reassigned to Skyler Gregory.
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Brad Dougherty Apr 09, 2007 03:52 PM 
Task reassigned to Brad Dougherty.
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Christian Mendez Apr 09, 2007 03:45 PM 
Neither Faculty or students can log onto the 
laptop once its plugged into the network.

Anytime from 8:30am to 5:00pm is a good time to 
drop by and look at it.
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