Service Request Ticket - # 20176

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2007 08:43 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030792[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731

Wired NIC 00:0C:F1:EA:00:11

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 10, 2007 09:21 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 10, 2007 09:21 AM 
I called her and let her know that Alex fixed it.
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Skyler Gregory Apr 10, 2007 09:10 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Skyler Gregory Apr 10, 2007 09:10 AM 
Alex fixed the problem.
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Jonathan Guillen Apr 10, 2007 08:44 AM 
User described same issue as in SR # 20175. When 
starting dreamweaver on the terminal server, it 
tries to install something, and then warns the 
user only administrators can install software. 
Dreamweaver does not start.
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