Service Request Ticket - # 20190

Service Request Information

CONTACT Name Crowe, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2007 02:06 PM
Department University Computing Solutions Phone 88955
Location Email crowej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060585[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800DTN Printer #C8174A#A2L
Serial No. TH6AH5Z0HK Location PDR

Model C8174A Hostname lab-itc001-color.wou.edu
Notes duplexing, 2nd 250 sheet tray IP: 140.211.114.22 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:F2:3F:A5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Travis Knabe Apr 16, 2007 12:57 PM 
Task reassigned to Joe Crowe.
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Travis Knabe Apr 16, 2007 12:57 PM 
114.22
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Joe Crowe Apr 16, 2007 12:19 PM 
Task reassigned to Travis Knabe.
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Joe Crowe Apr 16, 2007 12:18 PM 
Mac Addr:00110AF23FA5
Hostname: Lab-ITC001-Color
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Joe Crowe Apr 13, 2007 01:10 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Apr 13, 2007 01:09 PM 
Task reassigned to Brian Smith.
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Tricia Flaherty Apr 10, 2007 02:07 PM 
printer with config sheets is on counter in ITC008
may not be plugged in to network though cause I 
have another network printer awaiting setup and 
only 1 working jack
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