Service Request Ticket - # 20194

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2007 03:20 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020689[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5C55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Acrobat 6.0

Wired NIC 00:07:E9:77:B3:3E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 10, 2007 04:51 PM 
I renamed this machine to match the new user as 
well as getting rid of junk toolbars and other 
programs. and ran ccleaner.
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Brian Smith Apr 10, 2007 04:27 PM 
going to take a look.
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Brian Smith Apr 10, 2007 04:26 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Apr 10, 2007 03:21 PM 
This computer is for a new employee Sean O'Neil 
#88818 He is located in HL 117
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