Service Request Ticket - # 20212

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2007 11:52 AM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 11, 2007 01:07 PM 
Profile Issue.  Purged her profile and reloaded
her settings.  Also helped her with display
settings. Closing the task.
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Brian Smith Apr 11, 2007 12:02 PM 
Task reassigned to Brian Witt.
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Audrey Macken Apr 11, 2007 11:53 AM 
She didn't get any kind of error message when she 
logged in to her computer, but she is just 
getting the generic desktop background that is on 
classroom and lab computers.
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