Service Request Ticket - # 20221

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2007 02:37 PM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010705[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. HGT7F11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0037073,MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:A6:76:E1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Apr 12, 2007 08:50 AM 
Windows Update did not add the required driver, so
I pulled them from the HP website.  Printer now
has the correct drivers.
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Brian Witt Apr 12, 2007 08:28 AM 
Has the wrong printer drivers.
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Brian Witt Apr 12, 2007 07:57 AM 
Task reassigned to Brian Witt.
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Christian Mendez Apr 11, 2007 02:38 PM 
Is trying to print an 11x17 size poster from 
Publisher to printer HUE, but the printer will 
not regcognize that paper size.
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