Service Request Ticket - # 20222

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2007 02:46 PM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040154[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 3sf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:11:11:0E:DF:03

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Apr 11, 2007 04:25 PM 
Task reassigned to Michael Orr.
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Michael Orr Apr 11, 2007 04:25 PM 
Remote connected added Melissa and Brian Nacu to
admins. Should be all set. Closing ticket.
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Christian Mendez Apr 11, 2007 04:21 PM 
Called back and said that they would be
Avalilable today until 5:00pm

Tomorrow (Thursday April 12) Someone should be 
available after 12:00pm til 5:00pm
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Michael Orr Apr 11, 2007 03:46 PM 
Called, left vm asking when someone would be
around to let us in the office.
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Michael Orr Apr 11, 2007 03:45 PM 
If they're trying to use the software I'm going to
assume the machine's logging onto the network now.
Closing ticket 20144.
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Christian Mendez Apr 11, 2007 02:46 PM 
Trying to use IM Track software and the new 
machine they just received will not allow access 
unless to the program.
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