Service Request Ticket - # 20228

Service Request Information

CONTACT Name Miller, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2007 03:02 PM
Department Creative Arts Phone 88461
Location Email millerml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010539[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4100DTN laser printer
Serial No. SUSJNF23337 Location PDR

Model C8052A Hostname
Notes LaserJet 4100DTN,3 trays, 25ppm, 1200dpi, auto duplexing, internal JetDirect 610n(EIO), NIC: 00-01-E6-56-B0-09 Ink/Toner Refill

Wired NIC 00:01:E6:56:B0:09

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt Apr 12, 2007 09:12 AM 
Printed a test page and the print quality is fine.
I  told her to ignore the message until the print
quality decreases.
 Add Attachment
Brian Witt Apr 12, 2007 08:55 AM 
She says there is nothing wrong with the printer,
it just displays "maintenance required" on the lcd.
Add Attachment
Michael Orr Apr 11, 2007 04:58 PM 
Went over to print off a config sheet but the
print room was locked already and everyone was gone.
 Add Attachment
Christian Mendez Apr 11, 2007 03:04 PM 
Called in before requesting a maintenance kit and 
she said that the printer is not working 
properly. She called in about a month ago and 
someone told her that once a kit came in, that we 
would look into it.

I did not find any other requests pertaining to 
this issue.
 Add Attachment