Service Request Ticket - # 20236

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2007 09:20 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 17, 2007 10:19 AM 
called let her know that Travis sent an email with
the details about the problem.
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Myron Hoeckle (Student) Apr 12, 2007 11:50 AM 
Joe has sent an email to Travis about this.
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Jonathan Guillen Apr 12, 2007 11:35 AM 
See SR# 20245 for a related issue.
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Myron Hoeckle (Student) Apr 12, 2007 10:55 AM 
we checked and we are in one black list wpbl
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Myron Hoeckle (Student) Apr 12, 2007 10:14 AM 
Task reassigned to Myron Hoeckle.
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Jonathan Guillen Apr 12, 2007 09:44 AM 
She said that this has been an issue before and 
that someone from UCS called AOL to remove 
addresses from their spam filter. She has tried 
sending email to two AOL email accounts.
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