Service Request Ticket - # 20238

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2007 09:45 AM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H4Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:69

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Brad Dougherty Apr 12, 2007 01:35 PM 
Original ticket: 20204
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Brad Dougherty Apr 12, 2007 01:35 PM 
Task reassigned to Joan Guralnick.
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Jonathan Guillen Apr 12, 2007 10:06 AM 
Duplicate. Closing at request by Brad.
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Jonathan Guillen Apr 12, 2007 09:45 AM 
****This is an email****
Hello,
 
We have discussed the OmniForm issue in our 
office. It was decided that we need to have the 
version that is licensed to Sally Dunkin removed 
from her computer and put on to my computer. My 
computer number is 20050784[Edit Inv] (Kristin Olsen). The 
version that is licensed to Jean Caligure is 
currently on Kathy Heide's computer, and should 
stay there. Jean is no longer working for us.
 
So if someone could make that switch for us, that 
would be great. The cost of purchasing a 3rd 
license is prohibitively expensive at this time.
 
Thanks,
Kristi-Admin 306
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