Service Request Ticket - # 20239

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2007 10:01 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051169[Edit Inv] (opens in a new window) Bldg/Room NS 302
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80C5 FRU S#0619BB80B6 Location Loaner for 20060100 in Math Lab AA302

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:AB

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Brian Witt Apr 12, 2007 10:47 AM 
Closing the task.
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Michael Orr Apr 12, 2007 10:23 AM 
Task reassigned to Michael Orr.
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Michael Orr Apr 12, 2007 10:23 AM 
When the computer was restarted the thumb drive
was detected.
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Brian Witt Apr 12, 2007 10:11 AM 
Restarted the computer
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Jonathan Guillen Apr 12, 2007 10:06 AM 
She will be in the office all day until 5. She 
will be in on Friday until 10 in the morning. 
This is the first time she's tried using the USB 
device.
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