Service Request Ticket - # 20242

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2007 10:41 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 12, 2007 11:10 AM 
her issue was self resolved.
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Myron Hoeckle (Student) Apr 12, 2007 11:08 AM 
connie wildfang, needs to be removed from dep i
drive?
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Myron Hoeckle (Student) Apr 12, 2007 10:57 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Apr 12, 2007 10:57 AM 
I am able to ping her box...
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Jonathan Guillen Apr 12, 2007 10:43 AM 
She is using IE7. She is able to access the WOU 
website, but trying to load external websites 
results in 404 or 'request timed out' errors.
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