Service Request Ticket - # 20260

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2007 09:20 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060334[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB010E Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:D1

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 13, 2007 10:29 AM 
I showed her how to copy the shortcuts from one
computer to the other and setup a folder on the I
drive for them to share shortcuts.
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Brad Dougherty Apr 13, 2007 09:56 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 13, 2007 09:56 AM 
Headed over.
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Audrey Macken Apr 13, 2007 09:22 AM 
Case Report and Webleds were not installed on 
this computer. She needs it done today because 
she needs to get two new employees started on it.
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