Service Request Ticket - # 20265

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2007 10:20 AM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010902[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP PRO from P0037777
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 13, 2007 10:52 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 13, 2007 10:52 AM 
Created a local account: wouguest pass: Welcome!

Took a new mouse up for them.
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Audrey Macken Apr 13, 2007 10:21 AM 
The mouse on the computer that Mark Weiss is 
using appears to have a dead mouse. They would 
also like to have a guest login on it.
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