Service Request Ticket - # 20267

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2007 10:43 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 19, 2007 10:33 AM 
Radar was being blocked by the access list on the
printer.
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Brad Dougherty Apr 19, 2007 08:39 AM 
Task reassigned to Brad Dougherty.
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Skyler Gregory Apr 19, 2007 08:16 AM 
Will be in in about 15 minutes.
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Courtney Wehner Apr 17, 2007 04:25 PM 
They are there till 5p.
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Courtney Wehner Apr 17, 2007 04:25 PM 
She called back and said that this was supposed 
to be completed, but it is not working. They 
cannot print to that printer.
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Brian Smith Apr 13, 2007 11:24 AM 
going to type up an e-mail with instructions so 
that the students can add the printers as needed.
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Brian Smith Apr 13, 2007 11:13 AM 
Task reassigned to Brian Smith.
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Audrey Macken Apr 13, 2007 10:45 AM 
'ED 202', 20020670[Edit Inv], printer appears to have not 
been put on this computer. This computer is a 
recent replacement. Erin Willows, a grad 
assistant, called about this.
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