Service Request Ticket - # 20282

Service Request Information

CONTACT Name Johnson-Doughman, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2007 07:29 AM
Department Student Enrichment Program Phone 88030
Location Email doughmb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040616[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 9Y2QV61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:D3:58

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 16, 2007 08:37 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 16, 2007 08:37 AM 
Her monitor wasn't on.
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Mark Lyons Apr 16, 2007 07:32 AM 
Beth said that when she got to work this morning 
and she got only a blank black screen. She cannot 
even log on. She shut off the computer and turned 
it back on and it was still the same.
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