Service Request Ticket - # 20283

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2007 08:10 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050071[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 7S2WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:F0:7D

TECHS Submitted by Catherine Bridge Contact cbridge@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 24, 2007 11:43 AM 
computer is back up and running
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Joe Crowe Apr 18, 2007 11:49 AM 
ps is in
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Joe Crowe Apr 18, 2007 11:49 AM 
Task reassigned to Adam Wehner.
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Joe Crowe Apr 16, 2007 04:23 PM 
ordered PS
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Audrey Sundkvist Apr 16, 2007 09:47 AM 
Task reassigned to Joe Crowe.
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Audrey Sundkvist Apr 16, 2007 09:47 AM 
Computer had amber light issue. Brought it back to
UCS and tested the power supply. The fan is not
working therefore the power supply is bad. It is
in "IN Box" 8.
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Brad Dougherty Apr 16, 2007 09:12 AM 
Task reassigned to Brad Dougherty.
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