Service Request Ticket - # 20294

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2007 10:01 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 17, 2007 03:54 PM 
Joe fixed this.
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Brad Dougherty Apr 16, 2007 04:16 PM 
Task reassigned to Brad Dougherty.
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Joe Crowe Apr 16, 2007 10:58 AM 
Pandora has an allow list.  Check Denise's IP and
then the ist to make sure she's on it.
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Audrey Macken Apr 16, 2007 10:02 AM 
Pandora is the name of the printer, 'unable to 
connect to samba' is the message she is getting.
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