Service Request Ticket - # 20315

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2007 03:52 PM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. 1FZWC11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0036717

Wired NIC 00:02:B3:88:8C:C1

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 16, 2007 04:06 PM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Apr 16, 2007 04:06 PM 
The cords were unplugged. All fixed now.
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Christian Mendez Apr 16, 2007 03:54 PM 
Electrician came at around 3:30pm to check on 
cords. She was on computer then mouse did not 
work. She rebooted and now mouse+keyboard do not 
work. She checked the cables...but still nothing.
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