Service Request Ticket - # 20318

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2007 08:14 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB009B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:CC

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Adam Bates Apr 16, 2007 09:03 PM 
They seem to be working again.
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Adam Bates Apr 16, 2007 08:17 PM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Adam Bates Apr 16, 2007 08:17 PM 
20051151[Edit Inv] and 20051150[Edit Inv] won't log-on. The machines 
are located next to each other. Other thin 
clients in HL are working fine. She tried 
restarting one of them but it continues to have 
this problem.
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