Service Request Ticket - # 20320

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2007 08:39 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030681[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9N80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Photoshop Elements V6.0 & Prem Elements V4.0 Win License from P0066182
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 17, 2007 10:10 AM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Apr 17, 2007 10:10 AM 
Problem was solved when I got there.
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Skyler Gregory Apr 17, 2007 09:29 AM 
Computer is in 115B according to inventory.
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Jonathan Guillen Apr 17, 2007 08:41 AM 
Sharon was giving a second-hand account of the 
problem and was not able to provide much 
information. The PC is not allowing anyone to log 
in and it is very slow to respond. They need to 
be able to use it for a critical lab class at 1 
PM.
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