Service Request Ticket - # 20324

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2007 09:37 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010928[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0037777; Dimension 4500 Series, Pentium 4 -1.8GHz
Serial No. 374ZK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777, Macromedia Dreamweaver MX 2004 from P0052515

Wired NIC 00:90:27:14:B9:75

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Apr 20, 2007 09:10 AM 
I have created a GFA setup for this station and 
will be closing this one now
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Tricia Flaherty Apr 17, 2007 09:47 AM 
This machine is slated for replacement and I will 
be putting in a service request to get it GFA 
replaced by weeks end...this new machine will 
have the latest(2003)versioin of Office that 
includes Publisher
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Jonathan Guillen Apr 17, 2007 09:39 AM 
Task reassigned to Tricia Flaherty.
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Jonathan Guillen Apr 17, 2007 09:37 AM 
Memo.
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