Service Request Ticket - # 20343

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2007 12:15 PM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060160[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Dell 19in flat panel monitor #1907FP
Serial No. CN0DC3237161866RBLXP Location Print Shop
TECHS Submitted by Connor Rapkoch Contact crapkoch06@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joe Crowe May 01, 2007 09:32 PM 
Task reassigned to Joan Guralnick.
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Brian Smith May 01, 2007 04:39 PM 
sent her an e-mail with the directions on how to 
get the listing back. Also left her a voicemail
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Brian Smith May 01, 2007 03:55 PM 
Task reassigned to Brian Smith.
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Brian Smith May 01, 2007 03:55 PM 
she actually found the file. but the My Recent 
Documents has been removed from her start menu 
and she would like it back.
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Joan Guralnick May 01, 2007 09:46 AM 
Please flag this and put it in my queue when it 
is completed.
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Joan Guralnick May 01, 2007 09:45 AM 
Please flag this and put it in my queue when it 
is completed.
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Brian Smith May 01, 2007 08:20 AM 
called and left a voicemail, asking for times 
available.
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Brian Witt Apr 27, 2007 10:46 AM 
Called, did not leave a message
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Brian Smith Apr 25, 2007 12:16 PM 
called. did not leave a message.
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Brian Smith Apr 23, 2007 11:30 AM 
called and left a voicemail basically asking the 
same thing that brad did.
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Brad Dougherty Apr 17, 2007 12:39 PM 
I called and left her a message requesting a call
back when she is available to have a tech go over
and see exactly what file is missing so that it
can be restored.
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Brad Dougherty Apr 17, 2007 12:23 PM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Apr 17, 2007 12:18 PM 
(I did this task Sorry I didn't change my name -
Courtney W.)
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Connor Rapkoch Apr 17, 2007 12:17 PM 
The file name is ED 461D. SHe had it stored on 
the H: under Teacher Education. She was able to 
open the ED 416D file yesterday. SHe also wants 
to get to her recent docs from her Start button 
on the desktop.
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