Service Request Ticket - # 20348

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2007 02:06 PM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030653[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:62

TECHS Submitted by Nyle Thomas Contact nythoma@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Apr 17, 2007 02:33 PM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Apr 17, 2007 02:33 PM 
They are currently talking to the labrary and 
will call us back if the library can't resolve 
the issue.
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Joan Guralnick Apr 17, 2007 02:33 PM 
This is happening to others, Is trying to print 
a PDF document from E reserves and gets a blank 
document.
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Nyle Thomas Apr 17, 2007 02:08 PM 
networking problem sondas like personal problem
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