Service Request Ticket - # 20363

Service Request Information

CONTACT Name Walters, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2007 09:41 AM
Department Phone 88415
Location Email waltersn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. BPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:E7

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 18, 2007 01:18 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Apr 18, 2007 01:18 PM 
Called Nathan just in case.
 Add Attachment
Brad Dougherty Apr 18, 2007 10:21 AM 
Alex is looking into this.
 Add Attachment
Chris Burford Apr 18, 2007 09:45 AM 
He tried to log into the TS 5, and received an 
error message stating that the computer could not 
connect to the remote server, and that he should 
contact the admin.  He said it was not a password 
problem.
 Add Attachment