Service Request Ticket - # 20378

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2007 02:23 PM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060562[Edit Inv] (opens in a new window) Bldg/Room WUC Bookstore
Service Tag 4D5WF91 Description Dell Photo All-In-One Printer 926 #9263YR
Serial No. 4D5WF91 Location Kristi Dopp, to replace 'Bookman'

Model 9263YR Hostname
Notes hooked to wireless print server W#20060588 MAC: 00-20-00-4B-BE-72 Ink/Toner Refill

Wired NIC 00:20:00:4B:BE:72

TECHS Submitted by Connor Rapkoch Contact crapkoch06@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Apr 19, 2007 04:28 PM 
This printer is being returned to DELL and
replaced. Closing ticket.
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Michael Orr Apr 18, 2007 04:09 PM 
Task reassigned to Michael Orr.
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Michael Orr Apr 18, 2007 04:08 PM 
This is the new bookman printer. I'm working on it.
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Connor Rapkoch Apr 18, 2007 02:25 PM 
Two month old printer is not working. He tried to 
fix it and a spring shot out.
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