Service Request Ticket - # 20381

Service Request Information

CONTACT Name Martin, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2007 03:27 PM
Department Business/Economics Division Phone 88214
Location Email martinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030816[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:02:04

TECHS Submitted by Connor Rapkoch Contact crapkoch06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 19, 2007 11:58 AM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Apr 19, 2007 11:58 AM 
emailing him
 Add Attachment
Joe Crowe Apr 19, 2007 11:57 AM 
done
 Add Attachment
Michael Orr Apr 18, 2007 04:07 PM 
Task reassigned to Network Admin.
 Add Attachment
Connor Rapkoch Apr 18, 2007 03:32 PM 
He requested to be contact by e-mail because it 
would be faster. Problem began in last couple of 
days. Students were given write authority to 
folders that were intended to be read-only 
authority. Students have changed the content of 
the folders. He said to check folders ENT 330, BA 
391, BA 370, BA 434, BA 311.
 Add Attachment