Service Request Ticket - # 20392

Service Request Information

CONTACT Name Braun, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2007 10:18 AM
Department Humanities Division Phone 88523
Location Email braune@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031153[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN02Y315-71618-3RHJ1P Location ITC 207 Storage
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 20, 2007 11:39 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 20, 2007 11:39 AM 
I walked her through account lookup. She's up and
running now.
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Michael Orr Apr 19, 2007 10:46 AM 
She has class at 11. Best time would be Wednesday,
thursday and friday from 10 to 10:50.
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Jonathan Guillen Apr 19, 2007 10:30 AM 
Had her double check that her domain was MASH 
when she was trying to log in.
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Jonathan Guillen Apr 19, 2007 10:29 AM 
The computer was originaly used by Gerry Jones 
when Elizabeth shared the office with him, but 
now elizabeth will be the one using the computer. 
She tried to log in using her campus network 
username and password but was unable to.
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