Service Request Ticket - # 20403

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2007 08:19 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Apr 20, 2007 08:50 AM
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 20, 2007 08:49 AM
Updated Firefox and ran CCleaner. Fixed her problems.
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Audrey Macken Apr 20, 2007 08:22 AM
If she has one page open and tries to open 
another one at the same time, it will shut both 
of them down. She has only tried with banner and 
email, but she needs to be able to have more than 
one thing open at once, and this is keeping her 
from working. She is at Leonard's desk today. 
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