Service Request Ticket - # 20422

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2007 03:03 PM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 22, 2007 02:19 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Apr 22, 2007 02:19 PM 
It was her...I'll call her with dates etc
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Michael Orr Apr 20, 2007 04:11 PM 
OTRM is the folder. 05, 06, 07 summer institutes.
None of the PDF forms in there are ones she added.
In the 06 summer institute folder there are 3 pdf
forms she didn't add there.

There are evidently some file maker pro files as
well and she doesn't use file maker pro.

She's saying that she thinks it's at least
possible that some of these are email attachments
she's accidentally saved to her H:
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Sarah Callaway Apr 20, 2007 03:04 PM 
She says her H drive is appearing with new files 
which she did not add to it, and would like to 
find out why and make it more secure.
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