Service Request Ticket - # 20439

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2007 11:47 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 23, 2007 02:21 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 23, 2007 02:20 PM 
I called her back and she said that the message
went away.
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Audrey Macken Apr 23, 2007 11:50 AM 
She can access her own calender just fine, but 
when she tries to access the office calender she 
gets a message that says 'Server has encountered 
an internal error. The most likely cause is 
misconfiguration.'
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