Service Request Ticket - # 20460

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2007 12:07 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031210[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224N0NV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software Studio Code from EDQuic licenses(see files), QuickTime 7 Pro P0057077(moved to W#20080309)

Wired NIC 00:0A:95:C1:36:D0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 24, 2007 04:17 PM 
looks like the power supply was bad. I sent him a 
link to where he can purchase a new one.
 Add Attachment
Brian Smith Apr 24, 2007 02:50 PM 
going to see if there is anything I can do.
 Add Attachment
Brian Smith Apr 24, 2007 02:50 PM 
Task reassigned to Brian Smith.
 Add Attachment
Courtney Wehner Apr 24, 2007 12:07 PM 
****This is an email****
Could someone take a look at it?  The Lacie drive 
shows up on other systems, so it doesn't appear 
to be the drive.
 
Thanks,
Scott
Add Attachment