Service Request Ticket - # 20464

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2007 01:55 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63319888 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:F5:ED

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 24, 2007 02:21 PM 
the paper was loaded incorrectly. I cleared the 
jam and reloaded the tray.
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Brian Smith Apr 24, 2007 01:56 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Apr 24, 2007 01:55 PM 
They tried to clean out as much as they could but 
there is still a jam.
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