Service Request Ticket - # 20474

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2007 10:18 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030760[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location Picked by PP for PDR - 10/25/10

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:56

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact 88925

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Brian Witt Apr 25, 2007 11:32 AM 
On-board network controller was bad. Tossed in a
pci Ethernet card, which solved the problem.
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Brad Dougherty Apr 25, 2007 11:18 AM 
Task reassigned to Brian Witt.
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Brad Dougherty Apr 25, 2007 11:18 AM 
Task reassigned to Brad Dougherty.
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Patrick Shanley Apr 25, 2007 10:21 AM 
they can get onto the network but the network 
programs aren't working. It's a conference 
computer and is scheduled for use today
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