Service Request Ticket - # 20486

Service Request Information

CONTACT Name El Hadidi, Hager   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2007 01:45 PM
Department Social Science Phone 88306
Location Email elhadidi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050771[Edit Inv] (opens in a new window) Bldg/Room ITC 206
Service Tag 95Z5L81 Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 95Z5L81 Location Renee Sadae PAWS project Temp loaner

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:9D

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 25, 2007 02:42 PM 
rebooted her machine and was able to recover the
documents.
 Add Attachment
Myron Hoeckle (Student) Apr 25, 2007 02:04 PM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Audrey Macken Apr 25, 2007 01:46 PM 
She gets a message saying 'Information cannot be 
read by domain controller, either because data is 
unavailable or access is denied.' She is unable 
to do any work because of this, and said she will 
be available for as long as it takes for someone 
to look at it.
 Add Attachment