Service Request Ticket - # 20495

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2007 08:14 AM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051066[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6400, 2MB Cache, 1.83GHz, 667 MHz FSB, 15.4in UltraSharp Wide Screen SXGA+
Serial No. F67DT91 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software Microsoft Office Pro 2003 from P0056987

Wired NIC 00:01:C5:10:47:C7


Wireless NIC 00:16:CE:40:67:5C

TECHS Submitted by Connor Rapkoch Contact crapkoch06@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Brian Witt Apr 26, 2007 09:04 AM 
Laptop was locking up when trying to pull updates
from the Microsoft website.  I disabled then
re-enabled automatic update, which seems to have
taken care of the problem.  I installed all
current updates.
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