Service Request Ticket - # 20498

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2007 09:39 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Courtney Wehner Apr 26, 2007 12:47 PM 
She called in and said that the calendar is 
working and I can close the task.
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Brad Dougherty Apr 26, 2007 11:35 AM 
I called and left a message requesting a call back
when she is available.
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Jonathan Guillen Apr 26, 2007 09:41 AM 
Other people in the office are having the same 
issue. She is using IE7. It has been an issue off 
and on. I wasn't able to get any detailed 
information - some kind of disjunct between the 
terminology I was using and what she was 
understanding.
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