Service Request Ticket - # 20523

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2007 08:06 AM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 30, 2007 03:20 PM 
I updated her Java RE and the error didn't occur
again when she logged in.
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Skyler Gregory Apr 30, 2007 03:05 PM 
Task reassigned to Skyler Gregory.
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Audrey Macken Apr 30, 2007 01:34 PM 
She is in now, and will be in until 4:30.
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Brian Witt Apr 30, 2007 01:27 PM 
Left vm for times
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Audrey Macken Apr 30, 2007 08:07 AM 
She didn't have anything open, but an error 
message popped up saying 'jusched.exe encountered 
an error and had to close.' The spelling of that 
is kind of a guess. I had her spell it for me a 
couple times, but couldn't entirely understand 
anything after ju-.
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