Service Request Ticket - # 20524

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2007 08:11 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 30, 2007 09:24 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Apr 30, 2007 09:24 AM 
the I drive was there all the time!
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Audrey Macken Apr 30, 2007 09:03 AM 
She now has no I drive on this computer, so she 
is unable to work. I let Brad know.
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Audrey Macken Apr 30, 2007 08:17 AM 
'windows script host 
script //mash.wou.edu/sysvol/mash.wou.edu/policies
/{C282B861-5AC7-4B0A-8A9D5D7E1A439AC8}/
Error system cannot find the path'
She printed this message out, so there is a copy 
of it at the front desk.
The error message printed on letterhead, instead 
of printing from the default tray. This is the 
computer they have had quite a bit of trouble 
with in the past.
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