Service Request Ticket - # 20554

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2007 03:30 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020367[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0039990; Laserjet 2500L color printer BREADMAKER
Serial No. SCNDDG02752 Location PDR

Model C9705A#ABA Hostname
Notes external jet directW#20010604, 16ppm/4ppm, 30,000 page duty cycle Ink/Toner Refill
TECHS Submitted by Joe Crowe Contact crowej@wou.edu 88955
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Apr 30, 2007 04:41 PM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Apr 30, 2007 04:41 PM 
Config sheets are on Joe's desk. The jet direct
needed to be reset, then it printed.
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Joe Crowe Apr 30, 2007 03:31 PM 
Please get new printer config sheets and I can add
them to radar.
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Joe Crowe Apr 30, 2007 03:31 PM 
She told me the following info:  printer from
multiple computers...tried .doc and then pdf'd the
doc.  go the same results.
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