Service Request Ticket - # 20555

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2007 04:20 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051043[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 USFF Pentium 4, 3.4GHz, 2M, 800MHz FSB
Serial No. 8nltn91 Location PDR

CPU Pentium 4-3.4Ghz


OS Unknown Software Microsoft Office Pro 2003 license from P0056554

Wired NIC 00:13:72:B4:BD:DE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 09, 2007 10:28 AM 
****This is an email****
Avery,

I'm just following up on your service request
since I haven't heard from you since I sent my
original e-mail over a week ago.

If you wish to be contacted another way you may
either reply to this e-mail or call the Service
Request Desk at 503-838-8925 to provide us with
additional contact information.

If I don't receive a response in 2 days I will
assume that the issue was self-resolved and will
close the task stating so.

-- 
Brad Dougherty
dougherb@wou.edu (Work)
503-409-8150
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Brad Dougherty May 01, 2007 09:28 AM 
****This is an email****
Avery,

Who owns the liscense for MathType? I don't have
any record of MathType being purchased for that
machine (WOU#: 20051043).

If it is a personal license (you own it) you can
get on a library machine and install the software
to your H drive instead of the machine's C drive,
then you  should be able to run it from your H
drive without any problems. (This works more often
than not.)
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Brad Dougherty May 01, 2007 09:16 AM 
Task reassigned to Brad Dougherty.
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Christian Mendez Apr 30, 2007 04:22 PM 
Software is on H Drive, and is giving a 
presentation for Math 403W Senior Project. 
Mathtype is the name of the software he is trying 
to install. 

He is located in NS215

Avery Cotton
V00015197
acotton@wou.edu
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