Service Request Ticket - # 20616

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2007 01:10 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. Location PDR

Model C4267A Hostname
Notes 2000 sheet Media tray/feeder, printer mailbox-2000 sheets in 8 tray(s), Document feeder-100 envelopes, 32PPM Maintenance Kit & Fuser #C3914A-BB from P0064584 2-2008 Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Patrick Shanley May 09, 2007 09:33 AM 
the problem is still occuring request brad 
spefically to take another look
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Audrey Sundkvist May 07, 2007 09:43 AM 
Task reassigned to Brad Dougherty.
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Audrey Sundkvist May 07, 2007 09:43 AM 
The printer was jamming under the cartirage when
someone was printing a large job. The printer is
now clear and working.
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Courtney Wehner May 04, 2007 01:10 PM 
CO 203 is where the printer is located.
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