Service Request Ticket - # 20619

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2007 03:11 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Brian Witt May 04, 2007 04:26 PM 
Task reassigned to Joe Crowe.
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Brian Witt May 04, 2007 04:25 PM 
She said Mr. Windler has taken care of the problem.
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Sarah Callaway May 04, 2007 03:13 PM 
She says that Brian Windler usually takes care of 
this for her, but now the computer has gone 
passed the 90 day limit and it has locked her out.
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