Service Request Ticket - # 20643

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2007 04:09 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051155[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00CA Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith May 08, 2007 09:05 AM 
this machine was no longer frozen.
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Brian Smith May 08, 2007 08:52 AM 
Task reassigned to Brian Smith.
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Brian Smith May 08, 2007 08:52 AM 
going to take a look.
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Christian Mendez May 07, 2007 04:10 PM 
Froze at 3:52. Alt +F4 does not work, unplugging 
cables does not work. It is still frozen.
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