Service Request Ticket - # 20646

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2007 09:27 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020439[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description DesignJet 800PS large format printer
Serial No. SG29R32032 Location PDR

Model C7780C Hostname
Notes 8.3 to 42 inch wide sheets X 150 feet, 2400 X 1200 dpi Ink/Toner Refill
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Brian Smith May 15, 2007 08:27 AM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe May 09, 2007 01:39 PM 
part ordered with Joanie.
 Add Attachment
Skyler Gregory May 08, 2007 10:25 AM 
The Carriage Belt is definitely falling apart,
part# C7770-60014. Tricia put in a purchase
request so hopefully it will come soon. I'll call
Sue and let her know.
 Add Attachment
Skyler Gregory May 08, 2007 09:43 AM 
The model is HP DesignJet 800ps
Add Attachment
Jonathan Guillen May 08, 2007 09:27 AM 
****This is an email****
Hi, the belt that pulls the printhead on Torpedo 
is falling apart. Can you all repair that. We 
need it done right away as we have a bunch of 
stuff upcoming to run on it.
Thanks,Sue
Add Attachment