Service Request Ticket - # 20647

Service Request Information

CONTACT Name Strand, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2007 10:02 AM
Department Humanities Division Phone 88325
Location Email strandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HG30Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:51:E8

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 08, 2007 02:48 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty May 08, 2007 02:48 PM 
She just needed to click the next
button.....closing the task.
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Courtney Wehner May 08, 2007 02:36 PM 
I called and talked to Brad.
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Courtney Wehner May 08, 2007 02:35 PM 
She is checking on the status of this task...she 
has not been able to use her computer all day. 
SHe is in her office right now hoping someone can 
come over soon.
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Jonathan Guillen May 08, 2007 10:03 AM 
She ran the executable from the K: drive. She is 
presented with a dialog asking her to enter in 
Proxy information.
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