Service Request Ticket - # 20655

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2007 07:03 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joe Crowe May 09, 2007 11:35 PM 
Task reassigned to Joan Guralnick.
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Joe Crowe May 09, 2007 11:35 PM 
done
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Joan Guralnick May 09, 2007 03:39 PM 
Flag this and put it in my queue when it is 
completed.
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Patrick Shanley May 09, 2007 09:39 AM 
deb charleton is having the same problem loading 
her thin client profile - 82090
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Patrick Shanley May 09, 2007 09:36 AM 
nathan walters having trouble logging onto a thin 
client - 88415
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Mark Lyons May 09, 2007 07:10 AM 
When Daren tried to log onto a thin client this 
morning it gave him an error message. It says 
that it cannot find his roming address,and does 
not log his profile. I tried to get him to send 
an email of the error as it was rather long, but 
he was unable to. He was logging into ts7 at the 
time, and tried ts8 as well and got the same 
message.
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