Service Request Ticket - # 20659

Service Request Information

CONTACT Name Henderson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2007 09:28 AM
Department Athletics Phone 88486
Location Email hendersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GMHJ141 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0045604 installed as Office XP Pro

Wired NIC 00:0C:F1:8C:35:89

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Jonathan Guillen May 10, 2007 09:49 AM 
User called back. The drive seems to work fine 
now.
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Brian Witt May 10, 2007 08:13 AM 
Called again, didn't leave a vm
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Brian Witt May 09, 2007 12:30 PM 
Left VM for times
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Brian Witt May 09, 2007 10:17 AM 
Task reassigned to Brian Witt.
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Patrick Shanley May 09, 2007 09:28 AM 
when she presses the button the CD tray won't open
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